Returns & Exchanges

Online Returns

Return for a full refund within 14 days of purchase, returns will be accepted as long as the package is post marked within the 14 days after the purchase. You may return for store credit an additional 20 days after the purchase date.​ Should you need to return items you will be responsible for the cost of shipping the items back to Peacocks & Pearls Lexington. (200 Lexington Green Circle, Suite #170, Lexington, KY 40503) Returns must be unworn and in the state you received them. No returns will be accepted on items with discounts of 30% or more or items in the Sale collection as they are final sale.​ Merchandise returned without original tags attached or a damaged tag will not be accepted for a refund. No returns will be accepted that were originally purchased from the Owensboro Peacocks & Pearls location.

How to return:
1. Mail your package to Peacocks & Pearls Lexington: 200 Lexington Green Circle, Suite #170, Lexington, KY 40503​. Include your order number, name and phone number in package.
2. Once we have received the package we will issue a refund to the card you paid with in the amount you paid, minus the shipping cost.

In-store Returns 

Return for a full refund 10 days after purchase with receipt and tags. You may return for store credit an additional 10 days after that. After 20 days you will not be permitted to return. No returns will be accepted without receipt and tags. No returns will be accepted on items with discounts of 30% or more. No returns will be accepted that were originally purchased from the Owensboro Peacocks & Pearls location.

Christmas Returns

If you purchase after Thanksgiving you will be allowed to return for a full refund until January 5th with receipt and tags. With a gift receipt you will receive store credit.